The account I bought was taken by the owner after 3 days of buying. They won't help what can I do?
Asked by Jeff R. on 9/6/2018
1 Answer
PlayerAuctions T.9/6/2018
Hello, Jeff. I'm sorry to hear about this. Please file a dispute for it ASAP by going to My Orders on your account page; select the correct order ID for this, then there should be a Dispute button there. If you're having trouble doing this, you may also send an email to support@playerauctions.zendesk.com, then include your username, order ID, and proof that the account was taken from you. An incriminating proof we usually ask for is a screenshot of a correspondence from the game publisher, either via email or Twitter response, any media as long as it's from the official source.
Please let me know if you have other questions about this, Jeff.
Best regards,
Richard
Please let me know if you have other questions about this, Jeff.
Best regards,
Richard
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