I love the games and love the site. Yes, I have had some problems, but nothing that couldn't be sorted out with the company themselves. I've been a member years, and while it did not go well due to a misunderstanding straight away, since I came back after a long break I've never had a serious issue. I find the admins will work with you to solve a problem and they do not do favouritism like they used to. The site has very much improved.