Question 1

Please help I've been trying to get 155credits but cannot find the buy credit button I am desperate because I am losing my partner

Accepted Answer

Dear Barry,

Please, be kindly informed that in order to make the payment:
----> please navigate to the "Credits" tab and press the "Get credits " button;
----> choose one of the payment methods and the preferred credit package.
----> afterward, please, press the green button called "Get credits".

If you still face any difficulties please contact our customer support desk directly via Live Chat or supprot@placetochat.com email.

Best regards,
PlaceToChat Customer Support

Question 2

If interested in someone to meet how do u go about meeting do u have a phone number to be able to call?

Accepted Answer

We would like to inform you, that there are no such options as contact exchange or real meeting on our website. Although it is still possible to exchange contact details via chat with your penfriend, it is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward with meeting or sharing a phone number.

Question 3

Hello, I need to get in contact with your support ASAP

Accepted Answer

Hello, Jasmina,

You may always reach us via support@placetochat.com.
Have a Merry Christmas and a Happy New Year!

Best Regards,
Support Team Placetochat

Question 4

Can you all make someone a profile when they didn't make one themselves? Name, likes, age, etc?

Accepted Answer

Dear Lisa,

Thank you for your question.

We want to inform you that in order to register an account on our website and become a Trusted Member, a person needs to pass verification and confirm his/her identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Trusted Member sign.

In case you have some other questions, feel free to contact us at support@placetochat.com at any time.

Best Regards,
Support Team Placetochat

Question 5

Do you send out random ads or do people visit your site and so you send ads to them?

Accepted Answer

Dear Kim!

Thank you for your inquiry!

Please, be kindly informed that we cooperate with affiliate partners who may promote our website with the advertisement tool.

Also, please note that we have the advertisements on the website itself, however, they may be turned off from the user's side.

If you have more questions please feel free to contact us via support@placetochat

Best regards,
Placetochat Customer Support

Question 6

Yes, I was wondering why almost every profile pictures look like they were professionally done by a photographer, and most of the women look like super

Accepted Answer

Hello, Cliff!

Thanks for leaving your question.

I'd like to draw your attention to that women are well-known for their interest to look gorgeous in any way, therefore the overwhelming majority of them hire professional photographers to have good-quality pictures. Having good-quality pictures helps them to draw members' attention and start a conversation.

Should you have any additional questions, you are more than welcome to contact us via support@placetochat.com

Kind regards,
PlaceToChat Customer Support

Question 7

Is there a way to get contact info for ladies on line

Accepted Answer

Hello, Frederick!
Thank you for your question.

Yes, it is possible to exchange contact details via chat with your penfriend.

It is up to every user to decide whether to share them or not, as the website provides a safer and secure space for communication.

Every trusted user decides for themselves when they are ready to move forward.

If you have any other questions or requests, do not hesitate to contact us here or send us an email to support@placetochat.com

Question 8

How are women chosen to work at place to chat and are they employees or independent contractors?

Accepted Answer