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PhotobookAmerica
Questions & Answers

91 reviews

Here’s what buyers have asked with answers from PhotobookAmerica staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

why don't your web site work. it takes me to Canda

Question:

I am ordering my book today. Will it be here by next Friday? I am getting married next Saturday and am using it as my guest book. Thanks.

Question:

I have many expired vouchers. The purchase price doesn't expire in CA but Photobook won't return or give credit for the purchase amount. Anyone else?

Question:

Is there a ZERO star option for reviews?

Question:

While creating a photo book & uploading pics, it keeps locking up. How can I unlock & prevent it from happening again?

Question:

I would like my money back! the software does not open on my MacBook Air. I have contacted the Apple Genius chat and they have walked me through all steps. the software still did not open and it must be an issue with the software. my emails to Photobook take days to answer and have not been helpful! How do I get a refund?

Answer:
I just use the online version. Also there is a help number online.
By Terri H., over a year old
See another answer (1)
Question:

I need help confirming whether my save the date photo is clear or not. I'm not getting any error messages but it doesn't look clear. I have called multiple times and emailed requesting for help but have not received a response. I need help ASAP so I can place my order.

Question:

Why does the website constantly lockup on trying to save HOURS of work

Question:

Why does the website always lockup at saing or loading page?????

Question:

Are there any other scrapbook options besides the few color shapes to insert and the little squiggle.

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Typical questions asked
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