OnlineFormals Questions & Answers

12 reviews

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Here’s what consumers have asked with answers from OnlineFormals staff and previous consumers.

6 questions answered

33% answered in 1 day

Question:

The dresses are real. i have ordered from them for several years and have had nothing but positive experiences with them. The dresses are real. i have ordered from them for several years and have had nothing but positive experiences with them.

Answer:

We are an authorized retailer for every designer we carry on our website. The dresses are real.

By Stephen W., over a year old

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Question:

Are all the dresses authentic Are all the dresses authentic

Answer:

Yes. We are an authorized retailer for all the brands we carry.

By Stephen W., over a year old

Question:

Have sent the dress back in mid april but credit card still hasn't been credited - ra 4584 (return number) Have sent the dress back in mid april but credit card still hasn't been credited - ra 4584 (return number)

Answer:

We did receive your return and have a store credit issued for the full amount. Someone called yesterday and I asked them if you wanted the 100% store credit or the refund less 15%. I didn't hear back. Just let me know either way. Thank you, Stephen

By Stephen W., over a year old

Question:

Where do i find my tracking number to track my dress i ordered?

Answer:

: You need to contact us at 888-280-4179 or via email at info@onlineformals.com for questions regarding orders and orders you would like to place.:

By Stephen W., over a year old

Question:

I didn't find any delivery informations at their internet page and i ordered a dress yesterday. i need it this saturday evening. does somebody know, if its possible that i receive it till this time? and when not, could i return it and get the money back? I didn't find any delivery informations at their internet page and i ordered a dress yesterday. i need it this saturday evening. does somebody know, if its possible that i receive it till this time? and when not, could i return it and get the money back?

Answer:

You need to contact us at 888-280-4179 or via email at info@onlineformals.com for questions regarding orders and orders you would like to place.

By Stephen W., over a year old

Question:

What company does onlineformals.com use to ship their merchandise? i would like to track my package but i'm not sure what company they use. What company does onlineformals.com use to ship their merchandise? i would like to track my package but i'm not sure what company they use.

Answer:

We use Fed Ex and also UPS.

By Stephen W., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

OnlineFormals Questions & Answers

The dresses are real. i have ordered from them for several years and have had nothing but positive experiences with them. The dresses are real. i have ordered from them for several years and have had nothing but positive experiences with them.

Are all the dresses authentic Are all the dresses authentic

Have sent the dress back in mid april but credit card still hasn't been credited - ra 4584 (return number) Have sent the dress back in mid april but credit card still hasn't been credited - ra 4584 (return number)

Where do i find my tracking number to track my dress i ordered? Where do i find my tracking number to track my dress i ordered?

What company does onlineformals.com use to ship their merchandise? i would like to track my package but i'm not sure what company they use. What company does onlineformals.com use to ship their merchandise? i would like to track my package but i'm not sure what company they use.

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Where do i find my tracking number to track my dress i ordered?