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Here’s what consumers have asked with answers from Olymptrade staff and previous consumers.
It helped me very much in my learning process, actualy. I feel that the main advantage of such an educational center is that you can practise everything that you've learnt right away. I personally love when everything is combined in one place. It makes life easier. As for the quality of the information, there is plenty of valuable information about different indicators and how to implement them the right way. So, it makes knowledge be more practical and less theoretical.
Hi, Ghanshyam D! Thank you for contacting us. If your main deposit on a live account falls to 0 due to losses in the trade you can continue trading with your bonuses. The profit that you gain from bonuses becomes withdrawable money, however, the bonus amount itself will remain as a bonus and can not be withdrawn. That is to say, a bonus is a help for the users of the platform. Please pay attention that you can always get a standard bonus - it is available to all users. You can see all available bonuses after you have chosen a payment system. We have other promotions with bonuses from the company. It is published regularly in our official group on Facebook - https://www.facebook.com/olymptradecom For all questions, you can contact our manager on Facebook. Best regards, Olymp Trade team.
Hello dear, Ernos P! Thank you for your question. The percentage of profitability depends on your status. The maximum percentage of profitability for the expert status is up to 92% for assets in fixed-time trading mode. In order to achieve premium statuses, you need to go through the Path of a Trader. This system consists of different levels. To get to a higher level, you need to make deals. For each transaction, you will receive experience points. More detailed information can be found at the link: https://blog.olymptrade.com/the-new-improved-trader-s-way/ Best regards, Olymp Trade team.
Hello, James M. M! Thank you for writing to us. You can register on the platform by following the link: https://olymptrade.com/platform We recommend that you start with training and practice on a demo account. You can view the materials in the "Help Center" section: https://olymptrade.com/platform?deeplink_action=ovl-education We wish you a lot of success! Best regards, Olymp Trade team.
Hello, Thomas! Thank you for reaching out to us. On the Olymp Trade Forex mode leverage is achieved through a "Multiplier" function. The leverage amount can be selected in the sidebar section, on the right to a trade amount. You can choose a higher multiplier value from the available options by pressing the Multiplier button. Please, let us know if any further questions occur. We will help you with great pleasure. Best regards, Olymp Trade team.
Hello, Maidther M. Thank you for bringing this to our attention. We would be extremely grateful if you provide us more information regarding the system failure you are referring to. Kindly specify your account ID number so we can pass your request to our support team. Kindly contact our support team if any technical failures appear. Our specialists will launch the investigation and help you with great pleasure. You can get in touch with our support service in any convenient way: in a live chat at our platform's website; in direct messages of our Facebook community: www.facebook.com/olymptradecom/; via e-mail: support-en@olymptrade.com. Best regards, Olymp Trade team.
Hello, dear! To activate two-factor authentication via SMS, you need to open Profile Settings and click the Two-factor Authentication button. You will be able to choose whether you want to secure your account with Google or SMS authentication. If you have already set up Google Authenticator, you need to disable it first. And then, enable two-factor authentication via SMS. Please, contact us if you have any other difficulties. We are always there to help. Best regards, Olymp Trade team.
Hi, Rasher. Thank you for contacting us. Statuses system is a loyalty program that allows gaining trading privileges on the platform. There are currently 3 statuses available on the Olymp Trade platform: Starter, Advanced and Expert. New accounts are automatically assigned the Status of the Starter, it gives access to the main functionality and a standard set of benefits. Premium features are available for Advanced and Expert accounts. To gain premium features, you can upgrade your account level by achieving experience points on a Trader's Way or making a deposit on a particular sum. Once you get the required amount of points, you reach a new level. Premium features will help you to improve your trading results. You can find more information on the Status System here: https://olymptrade.com/statuses Best regards, Olymp Trade team.
