I had called you earlier about this Birthday order but received no follow-up call. Your person said it was delivered but it never was.

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I had called you earlier about this Birthday order but received no follow-up call. Your person said it was delivered but it never was.

asked by Sally G. on 4/28/19

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NOVICA C. [NOVICA Rep] · Answer 1 · 2019-04-29T12:46Z

NOVICA C. [NOVICA Rep]

on 4/29/19

Hi Sally,

I'm so sorry to hear that. Please send us an email at service@novica.com with your order number so that we can resolve this for you. If your order was never delivered, we'll be happy to either replace it or issue you a refund.

Regards,

Laura
NOVICA.com

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I had called you earlier about this Birthday order but received no follow-up call. Your person said it was delivered but it never was.

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