They will not provide me with a way to return the items I purchased either despite their satisfaction guarantee. I also cannot get a refund for the items I never received.

They will not give me an answer to this when I ask where to return the items. I have asked three times.

This is the return address they gave me. I would call the number first to make sure it is accurate. Also, they will give you a discount to prevent you from sending it back.
I too will never buy from these people, they are scammers.

Receiver: Dong Zhigang

Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town

City: Dongguan

State: Guangdong

Country: China

Zip Code: 523000

Phone number: 18998655193

They are evading my question totally and all they have said is that, 'You have to shoulder the expense of the return', and provide no return address, and then inform you that they they do not provide return labels. Also when you order from them, you recieve absolutely no confirmation at all during the process, so then you end up thinking something has failed, which makes you try it again, you can end up trying to order for the same item several times before you realize that your orders have been going through and you have been kept from any confirmation. DO NOT ORDER ANYTHING FROM THEM, hmthey are out to take your money, besides, their items are really cheaply made and cheap looking