They will not provide me with a way to return the items I purchased either despite their satisfaction guarantee. I also cannot get a refund for the items I never received.

They will not give me an answer to this when I ask where to return the items. I have asked three times.

They are evading my question totally and all they have said is that, 'You have to shoulder the expense of the return', and provide no return address, and then inform you that they they do not provide return labels. Also when you order from them, you recieve absolutely no confirmation at all during the process, so then you end up thinking something has failed, which makes you try it again, you can end up trying to order for the same item several times before you realize that your orders have been going through and you have been kept from any confirmation. DO NOT ORDER ANYTHING FROM THEM, hmthey are out to take your money, besides, their items are really cheaply made and cheap looking