neautograph.com Questions & Answers

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Here’s what consumers have asked with answers from neautograph.com staff and previous consumers.

3 questions answered
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Question:

Why are you so cheap in your prices and can you prove the autographs are authentic?

Answer:

They say they are all authentic, and send a "Certificate of Authenticity" which as I said in my review, was laughable, nothing anyone official/knowledgeable is going to take seriously as a cert. I literally made an almost identical document using free LibreOffice lol. They say some of their stuff is PSA cert ect. But after my experience, I would question anything coming from that warehouse. Especially when there are a lot of very trustworthy, and totally honest with their merchandise. Not only are they authenticated in house (inviting celebs to sign a series, etc.), but they rely on independent authentication as well. Not one piece from these other sites has been without official documentation and certification, usually multiple certs. So even though the prices on this site are attractive, you pay for what you get. You will pay more for more authentic sites, but that is because of the footwork and security that company puts in to make sure that what they sell is without doubts. I've seen nothing convincing from this company.

By Brian J.
Question:

Do you have to send the poster back to get your refund?

Answer:

At the time of the transaction, they did not request the items back, which solidified that they knew they were worthless when they sold them. But I got my money, and I still have the posters lol:-) It's so obviously fake, I have many authentic pieces being a collector, and even with my untrained eye, I could tell the autographs on the photo were not genuine. Searched online for well known examples, same comparison, same conclusion. They are without a doubt fake. I got refunded, so I'm not mad at that sense. But obviously there are many who are receiving and and investing in these products, only to find out later that they bought worthless fakes. That's the problem. I was able to identify the issue from experience and research, not everyone is as thorough, or knowledgeable. So this website is taking advantage of people, and making profits from fake memorabilia.

By Brian J.
Question:

Are you serious? do you work for them?

Answer:

Yes I am serious! I would not for for a group that sells fakes! Sounds like you work for them because why the sarcastic question?

By Justin M.

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