MyPerfectResume Questions & Answers

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Here’s what consumers have asked with answers from MyPerfectResume staff and previous consumers.

130 questions answered
5% answered in 1 day
Question:

How can i cancel it?nc

Answer:

Hello Thank you for getting in touch with us. Below we have included a few options on how to successfully cancel your account: Online - The steps to cancel online are: 1. Go to https://www.myperfectresume.com/ 2. Log into your account with your username and password. 3. Click on the "User Icon". 4. From there, click "Settings." 5. Click on the "Cancel Subscription" option on the right side. Email - The steps to cancel online are: 1. Send an email to social@myperfectresume.com 2. Provide the full name of the account holder. 3. Provide the email address assigned to the account or the Account ID. Phone - Dial: 855-213-0348 - The steps to cancel online are: 1. Provide the full name of the account holder. 2. Provide the email address assigned to the account or the Account ID. If there's anything else we can do, don't hesitate to contact us.

By Yashira H.
Question:

Answer:

Hello, Christina Thank you for getting in touch with us. You shouldn't have any issues with the cancellation process, we have included a few options here on how to successfully cancel your account: Online - The steps to cancel online are: 1. Go to https://www.myperfectresume.com/ 2. Log into your account with your username and password. 3. Click on the "User Icon". 4. From there, click "Settings." 5. Click on the "Cancel Subscription" option on the right side. Email - The steps to cancel online are: 1. Send an email to social@myperfectresume.com 2. Provide the full name of the account holder. 3. Provide the email address assigned to the account or the Account ID. Phone - Dial: 855-213-0348 - The steps to cancel online are: 1. Provide the full name of the account holder. 2. Provide the email address assigned to the account or the Account ID. If there's anything else we can do, don't hesitate to contact us.

By Yashira H.
Question:

Why is it advertised free resume?

Answer:

Hi Shirleen, The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use.

By Laura T., Social Media Specialist
Question:

I just completed a resume, and paid the fee. but, i'm having a issue printing it, it states "bad request 400", i don't know what that means.

Answer:

Hi Sharon, We regret to hear that you ran into some technical difficulties. To begin troubleshooting, please try clearing your cookies and cache. We also recommend using Google Chrome as this is the browser that is best optimized with our site. If you encounter any more issues, please do not hesitate to reach back out to us! Thank you. https://www.myperfectresume.com/contact-us

By Laura T., Social Media Specialist
Question:

I just completed a resume on your site, it won't let me print it from my e-mail. it says "bad request 400", i don't know what that means.

Answer:

Hi Sharon, We regret to hear that you ran into some technical difficulties. To begin troubleshooting, please try clearing your cookies and cache. We also recommend using Google Chrome as this is the browser that is best optimized with our site. If you encounter any more issues, please do not hesitate to reach back out to us! Thank you. https://www.myperfectresume.com/contact-us

By Laura T., Social Media Specialist
Question:

I did not authorize for susbscription and you guys automatically took my money. please refund my payment

Answer:

Hello, Bipin - Thank you for getting in touch with us, please know that the reason for the recurring charge is because your 14-day trial expired. When you select one of our 14-day enrollment options, our website details how after the 14-day trial ends, you will be automatically enrolled into our monthly service at the regular price of the subscription, charged every four weeks. It also explains that you may cancel at any time. In order for us to further assist you with this matter please contact us at: https://www.myperfectresume.com/contact-us Best regards, Resume-Now

By Yashira H.
Question:

Hey my name is coral-lea i was wondering if i could cancel my resume so i don't have to pay it at all

Answer:

Hi Coral-Lea Please contact us at your earliest convenience and one of our agents will gladly assist you with your cancelation request! https://www.myperfectresume.com/contact-us

By Laura T., Social Media Specialist
Question:

This resume tool wasn't what i exspect it to be . i am requesting to cancel my subscription. thank you in advance regarding this matter. dj

Answer:

Hello Duane, Please contact us at your earliest convenience and one of our agents will gladly assist you with your cancelation request! https://www.myperfectresume.com/contact-us

By Laura T., Social Media Specialist
Question:

I am looking for a administrative job in the corporate and public company. my resume is not being selected despite of the criteria that i meet.

Answer:

Hi Animaa, Thank you for reaching out to us. It sounds like you could be a candidate for one of our resume services. A tune-up perhaps! Please contact us directly at: social@myperfectresume.com with your Account ID or the email address associated with the account and we'd be happy to get you off on the right foot!

By Laura T., Social Media Specialist
Question:

If i sign up for the 14 day subscription do i need to cancel my membership after the 14 days are over?

Answer:

Hello Avery, Yes if you wish to avoid any other charges you will want to cancel the trial one or before the 14-day trial is up.

By Manuel K.

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