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MyPerfectResume has a rating of 4.4 stars from 25,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience, and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
It was very helpful!... Very Friendly Associates and offering the best deals available to my needs!... Great Experience!... Thank you again!...
Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!
It was very helpful!...
Very Friendly Associates and offering the best deals available to my needs!...
Great Experience!...
Thank you again!...
Very helpful and understanding. I was offered a low subscription fee monthly but knowing myself I would not be able to pay it. Overall the whole process of making my resume was easy and adaptable.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
My perfect résumé was easy to use, and provided great insight for better descriptions of the work I have done in my career.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!
Tip for consumers:
Seeing legitimate reviews!! I looked up the site before purchase and it's been rated 4.6 stars for God knows what reason. Probably people leaving reviews BEFORE they get scammed because it was a very easy way to create a resume template. DO NOT USE THIS SITE!
Products used:
Online resume template for $1.95
Hello,
We are very sorry that you feel this way and are certainly prepared to change your experience with us. We would like to clarify any doubts.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. This information is provided to avoid misunderstanding before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
I recommend My Perfect Resume! The system makes it super easy to build up a Resume. Takes you by the hand. And their Customer Service is awesome! I talked to Dereck & he was super helpful, they even offered me a better deal & that's why I decide to keep the system for longer!
Hello,
We’re thankful for the amazing feedback you have given us! We appreciate the positive review!
Victor answered professionally, addressed my issue gave clarity of all events that occurred. Sent emails that verified what was stated in conversation. Very pleasant and efficient!
Hello,
Thank you for your review. Glad we were able to help!
Easy to use, I recommend using their suggestions you can edit from there. I got the first job I applied for. Infact they removed their weakest link just to give me the job they started me out at a much higher wage than they normally do and started me out with 2 weeks vacation off the break.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I got confused as to what was happening when I could not get my computer page to go up or down so I called and a very nice lady named Leslie took me through the process and straightened me out.
Hello,
Thank you for your review. Glad we were able to help!
I called to cancel and next thing I know my CSR is guiding me to a better deal amd keeps me as a customer. I'm very happy!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I signed up for the free trial to maximize my resume in late October 2023. It worked great! However after I believed to have unsubscribed from the membership, I was unknowingly charged $34.95 CAD for 3 months afterwards! I realized 3 days after the most recent payment was taken out of my bank account and contacted support. They were only able to refund me about $17 as that was equal to how much time was left on my billing period (?) and I am not unfortunately out nearly $80 that could have gone towards something more necessary.
Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
I dreaded having to create a résumé, it is my least favorite thing when looking for a different job. However my perfect resume made it so easy, to create a beautiful and professional resume. I have recommended them to several friends who are also looking to change jobs
Hello,
Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!
My 14 year old daughter needed to print the resume that she made for "free" through this service, so I offered to foot the $1.95 it appeared to cost to print. Unbeknownst to me, my payment information was kept and I was subscribed to a service for $34.95 every month that we have never used. When I called and got through to a service rep, there was no apology or semblance of understanding that they had stolen $160 from me before I caught on. Yes I should have checked my credit card statements more thoroughly, but any legitimate business who charges for a service would refund if said service was not needed, used, or communicated to the "user". I am VERY disappointed in this underhanded business scheme. NOT recommended.
Tip for consumers:
An email confirmation/reminder/notification that a recurring monthly $34.95 would be deducted from my credit card would have been professional, fair and useful.
Products used:
Printed one page.
Hello,
We are very sorryto know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Unfortunately unable to pursue my subscription at this time, however will contact you at a later date to re-subscribe.
Thank you.
Hello,
Thank you for your kind words! We understand, and we'll be here when you're ready to re-subscribe. Don't hesitate to reach out if you have any questions in the future.
So far, very user friendly! Attractive & Simple! I'm very pleased.
We're happy to know that you are pleased with our services thus far, Heavican!
Very easy and helpful to use, Great. Sentencing and word enhancing of words to make your resume stand out.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder.
Very easy and so fast. So happy I found you guys!
Thank you for sharing your feedback and for giving us a good review.
It is $25 a month and is very hard to cancel the subscription. I canceled online and they still charged me for two more months after that. Also, their number never answers the phone to help you. Yes, it creates a resume for you, but it takes all your money! Don't use this.
Hello,
We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from Trustpilot asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
I love the website! I use this whenever I need my resume changed or rebuilt. I recommend to all my friends!
Thank you for spreading the love and for recommending our resume builder, NaKayla.
I find this website to be user friendly and a great way to make a Great looking resume! I would highly recommend people to come here and make resumes.
Thank you for sharing your review with us and giving us such a great rating.
So Easy to use. I have been a member for years.
Thank you for sharing your feedback and for giving us a great rating.
Looks good. Affordable if you're looking for a one time use.
That’s what we like to hear, we’re always here to help whenever you need us, Donald!
I needed a quick resume. This site offered very easy formats and I am pleased with the result. Quick and easy
Thank you for sharing your feedback and for giving us a great rating.
My Perfect resume made completing my resume so easy! I would recommend it to everyone! I will definately use it again.
Thanks, Casey, for the amazing feedback and for recommending us!
It was so easy, a cave man could do it! No, honestly and seriously, it was incredibly easy to follow. The templates were amazing, and the suggestions were great!
Thank you for sharing your feedback and rating us five stars!
Thrown away more than one hour and in the end it's payment only while the entire time I could read everywhere "Free this and free that"
Products used:
Resume builder
Hello,
We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required.
To download in plain text format, please click on Download, then click on the drop-down button and select Plain Text (.Txt).
We hope this helps clear any doubts. We are here to assist you.
Thank you,
Customer Service Team
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Your Resume, Made Easy!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
We believe a one size fits all resume doesn’t work, that’s why since 2013, we’ve been dedicated to helping jobseekers get hired faster with customized resumes and cover letters.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.