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I mailed them to end my subscriptions but they didnt end it still.And even the contact number u provided is not rechable.Plz end the subscriptions.
asked by hinduja b. on 12/20/18
3 Answers
We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news, Hinduja! You may cancel your monthly subscription at any time using any of the following options:

By e-mail: social@myperfectresume.com
Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume.

By phone:
855.213.0348
Monday Friday
8:00 AM to 8:00 PM (CST)
Saturday
8:00 AM to 5:00 PM (CST)
Sunday
10:00 AM to 6:00 PM (CST)

By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
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This is the parent company to www.myperfectresume.com if you want to write to them certified mail so they can not say they did not receive cancel notice. Also, file with the BBB a complaint as well which you can do online easily.
Business Information
Business ID:
0000372365
Name:
Bold LLC
Address:
City View Plaza II
City:
Guaynabo
State/County:
PR
Zip/Postal Code:
00968
Business Phone Number:
(415) 839-6413
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DO NOT USE THIS COMPANY!!!!!

I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through!!! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson!!! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
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