Folks,
My name is Alan, I am the site manager for myHelpHub.com
The individual that posted the review is obviously confused.
A download link is valid for 7 days - this is why the error message appeared. This is clearly specified in the e-mail received immediately after purchasing.
After those 7 days the link is no longer valid, HOWEVER you can create a support request on myHelpHub.com and our support team WILL provide a new one within 24 hours, without any extra charges. We are dedicated to assist our customers and such a review can only come from a person that did not use our support system.
Best wishes
Alan, myHelpHub.com