hi! I just paid the 1 euro fee as I tried to open my account with you. It was charged but it tells me I don't have access.
Can you help?

asked by Yona K. on 2/9/19

1 Answer
Thumbnail of user chrism329

Hi Yona,

What is the eMail ID or customer number you used to register? I cannot find a "Yonda"?
Normally it takes 24h as we check some manually, over the weekend it is 48h - so probably it will be activated this morning:-)

Regards,
Johanna

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