I enrolled for one month of paid membership, paid via paypal, why there was recurring charge for second month. For one month $49.99 there is no discount and no recurring. My account was locked out at the end of the month, as it was supposed to be, and there should not be any charges, why my account was charges for second month. Please refund second month's charges.

asked by Mohammed M. on 8/8/16

3 Answers
Thumbnail of user als75

Dear sir,
We clearly state in our SITE TERMS OF USE that all subscriptions are recurring monthly subscriptions unless you cancel the subscription. Almost 100% of all dating and marriage sites that offer subscriptions have the exact same system and policy, including Match.com, eharmony and Zoosk and others. WHen you paid, our shopping cart also clearly stats that the billing would continue monthly until you cancel. The confirmation letter that you received in your email contained the notice that your subscription rebills monthly unless you cancel. It. It is amazing that with all this information you are asking this question. Please provide us with your username on the site or the email address that you used to subscribe with and I will personally make sure that your subscription has been cancelled. We do not lock customers out of their accounts unless they have violated policy or we have received complaints about them from other customers and have verified that those complaints are warranted. Again, please provide us with the username and we will check into this.

Helpful  (2)
Thumbnail of user laminet

Same thing happened to me that's fake they have to close this $#*!

Helpful  (0)
Thumbnail of user hasang4

Your logic sucks just like the people/whores you have hired to go around and send winks/messages.

When I enrol and choose the one month plan, then based on your logic I need to cancel it IMMEDIATELY so that it will be served as a 30 day notice beforehand!

So, if I cancel it the next day, then according to you it is NOT a 30 day notice in advance and you will keep charging! Mark my words, I will get every single penny out of you!

It is a SCAM as basically there is no such thing called ONE MONTH PLAN. They are 2 months plan, minimum!

Get this in your stupid con artist brain, if you have any!

For the record: $#*! YOU!

Helpful  (0)

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