Here’s what consumers have asked with answers from Micasahi staff and previous consumers.
I thought I would receive the order within 2 weeks and I liked the pictures of the shoes I purchased.
Go back to the date of the purchase and the date of the return. Continue to email including the information and copies of the return tracking number from the shipping facility. I continuously included this information. Recieving from the customer service false information about my return, I indicated I would be contacting the BBB and the Consumer's Report about the company website and their actions. Good luck