MetroMile Questions & Answers

Here’s what consumers have asked with answers from MetroMile staff and previous consumers.

5 questions answered

0% answered in 1 day

Question:

I want to know if its worth getting I want to know if its worth getting

Answer:

If you pretty much never (and I mean almost never) drive your car, it's worth. If you actually need your car more than once/wk, don't bother.

By Olivia B. over a year old

Question:

Is there a age limit? i am 79.. can i make my monthly payment by check?

Answer:

No, they link it to a credit card.

By Olivia B. over a year old

Question:

Are the staff trained to not pick up the phone and wait until the customer requests a callback? Are the staff trained to not pick up the phone and wait until the customer requests a callback?

Answer:

Certainly seems that way!

By Olivia B. over a year old

Question:

Hello, i am shopping for an insurance company for my daughters car. she has a 2008 hyundai tucson. what would it cost for pl, pd, collision, uninsured driver protection, and towing service? Hello, i am shopping for an insurance company for my daughters car. she has a 2008 hyundai tucson. what would it cost for pl, pd, collision, uninsured driver protection, and towing service?

Answer:

Metromile is for low mileage customers; check the department of insurance for a list of carriers and average premiums based on demographics.

By Tre N. over a year old

Question:

Can i see a printed/pdf version of your policy so i can better understand what is covered, included and excluded? Can i see a printed/pdf version of your policy so i can better understand what is covered, included and excluded?

Answer:

You make those decisions when you shop around; other people's insurance would not apply to you.

By Tre N. over a year old

Question:

Due to outrageously raising my rate how do i cancel you out

Question:

When i will get my refund i returned the device

Question:

Yes i past customer

Question:

I signed up with metro mile a couple of months ago. i enjoy their rates . will my rate increase after 6 months and why?

Question:

Are you an admitted company instate of washington and can you have your car repaired at business of your choice ?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MetroMile Questions & Answers

I want to know if its worth getting I want to know if its worth getting

Is there a age limit? i am 79.. can i make my monthly payment by check? Is there a age limit? i am 79.. can i make my monthly payment by check?

Are the staff trained to not pick up the phone and wait until the customer requests a callback? Are the staff trained to not pick up the phone and wait until the customer requests a callback?

Can i see a printed/pdf version of your policy so i can better understand what is covered, included and excluded? Can i see a printed/pdf version of your policy so i can better understand what is covered, included and excluded?

Due to outrageously raising my rate how do i cancel you out

When i will get my refund i returned the device

Yes i past customer

I signed up with metro mile a couple of months ago. i enjoy their rates . will my rate increase after 6 months and why?

Are you an admitted company instate of washington and can you have your car repaired at business of your choice ?

Can’t see your question? Ask to get answers from the MetroMile staff and other customers.

Is there a age limit? i am 79.. can i make my monthly payment by check?