MaxSold Questions & Answers

Ask a question

Here’s what consumers have asked with answers from MaxSold staff and previous consumers.

75 questions answered
5% answered in 1 day
Question:

What happens if i win the bid on something and it doesn't work?

Answer:

Hello and thank you for your question. We are have refund process to address gaps / errors between our descriptions/images and reality. It only requires that you identify any issues with your purchases prior to departing the pickup location. https://support.maxsold.com/hc/en-us/articles/204820030-The-item-s-I-purchased-were-not-as-described-Can-I-get-a-refund- Please refer to our FAQ page for more information!

By MaxSold I.,
Question:

What happens if i win the bid on something andjgjg it doesn't work

Answer:

Hello and thank you for your question. We are have refund process to address gaps / errors between our descriptions/images and reality. It only requires that you identify any issues with your purchases prior to departing the pickup location. https://support.maxsold.com/hc/en-us/articles/204820030-The-item-s-I-purchased-were-not-as-described-Can-I-get-a-refund- Please refer to our FAQ page for more information!

By MaxSold I.,
Question:

What percentage does max sold get?

Answer:

From what I have seen on the sold listings about 99%. Just remember good Pictures tells the story.

By Jeff C.
Question:

What is the price for the seller

Answer:

$700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/

By Jonathan H.
Question:

Please explain all fees in detail

Answer:

If I understand correctly it looks like they have listing fee $10 per item, kind of inventory/photography service charges $1000 or DIY for $300, plus 30% on sold items to seller, 10 % to buyer and sales tax. So the bid price cannot be high. On evil bay you don't pay tax and commission if you are a buyer unless you buy from a store in the same jurisdiction not from a private seller. So if you are in BC, you pay commission and pst, gst so the final price would be the winning bid x 1.1 x1.12 which is extra 23.2% more than most ebay auctions. So the bid would be lower than other online auctions I think. If my math is messed up please somebody correct me. It is a great business model for Maxsold but not the sellers. Thx.

By Loutus c.
Question:

Answer:

Absolutely, YES! Just go to MaxSold.com and enter Greater Toronto Area in the seach bar, with the km. Radius you are willing to travel.

By Richard J.
Question:

If i feel that your price on an item that we are selling is too low, are we obligated to sell the item, or can we just take it out of inventory?

Answer:

That is the risk you have take on auctions. If you can pull out because you don't like the bid price who would bid?

By Loutus c.
Question:

What if i am selling an item and the highest bid is only a few dollars, or much less than i want the item to be sold for???

Answer:

You work that out prior to signing up. Generally everything starts at $1 bid.

By Jennifer M.
Question:

What are your fees??

Answer:

$800 + commissions. They have a few partners who can get a $100 discount on the base.

By Vakil K.
Question:

If selling, what is the %?

Answer:

30% + $700 is what they charge and it is worth every penny

By Paula H.

Can’t see your question? Ask to get answers from the MaxSold staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
MaxSold?
Post Review