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Why do you hire girls that are totally rude to the customers and highly unprofessional? By doing this you are only hurting your stores reputation. Bad rep = less sales
asked by Judy L. on 10/13/15
1 Answer
I apologize for any bad recent experience you have had at Maurices. However, as with any company, one store does not represent all stores. Maurices are run individually by store managers who make decisions on who to hire. I work with an awesome team at my store. We love shopping with our customers and making their shopping experience fun. I agree if there is any circumstance where employees are rude it needs to be addressed. I recommend if you encounter this again that it is communicated to the store manager. They have a right to know that their employees are negatively impacting their customer's experiences to the point they don't even want to shop there. I, as a manager, would take this very seriously. Any manager that doesn't, it obviously is just poor management=bad employees and customer service situation.
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