Developed in part with a grant from
the National Science Foundation
Malwarebytes Questions & Answers
Here's what consumers have asked with answers from Malwarebytes staff and previous consumers.
6 questions answered
0% answered in 1 day
27 questions sorted by: recent | popular | fewest answers
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

No answers yet. Answer this question
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

If you get an email eluding to something you've done on your computer, then YES. If you have Windows, go to task manager, go to the Processes tab and read every line. Look for a suspicious process (unsigned) running on your computer. Google Search anything you don't understand, or are unfamiliar with.

By Nan M.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

MalwareBytes is installing Windows 10 files in to incompatible Systems. If you HAVE Windows 10, and still get hosed, please let me know. Thanks. Nan

By Nan M.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

RE: my previous question. i checked again and my Malwarebytes Premium 3.0 states on the icon "Its disabled.".....

By Suzanne S.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Download=Malwarebytes anti-rootkit remover and run it once it clears the infection install=Malwarebytes Anti-Exploit -powerlinks infection is a powerful trojan not easy to remove.

By duncan l.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

I had all the similar problems as you 2 years ago, the company was going through a complete change over, don't drop this company as they are the tops in the country for what they do, I can send you the company Techs e-mails to me that walked me through the very same problems and she fixed it, yea, I know, been to the "India" thing too, you don't need to go there trust me on that one, stay clear of that. if you want that fix, here's my e-mail address and give me yours plus your exact problem and I'll send you the very same e-mails I got that got me all squared away, I've had no problems for 2 years now. my e-mail is tonydeleano@cox.net I'll see if I can help you.

By tony d.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

As I wrote in my review, the freeware version deleted an important file from my PaintShop Pro program. My worry about downloading and using Malwarebytes is that it might inadvertently remove a file critical to my operating system.

By William S.
Questions? Get answers from the Malwarebytes staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

×
Have a question about
Malwarebytes?
Post Review