Wrong. I placed an order and was told it was cancelled. Rude Customer service. Bought another elsewhere THEN YOU SENT CHAIR! Idiots!
1 Answer
asked by on 6/25/18
Hi Lonnie. We do not simply cancel orders without there being a good reason. Your placed (2) separate orders with us and it appears you are confused by your purchases. The first order was processed successfully with the payment you provided and shipped in a timely manner. You were emailed a confirmation of this order along with an order number assigned for that transaction. On the second order you attempted to place you provided a new email address and an invalid credit card number. The order was flagged as a potentially fraudulent transaction and subsequently canceled. Again, an email confirmation with a DIFFERENT order number was emailed to you along with a notification indicating there was an issue with the payment provided. It appears you may have gotten confused by your own purchases. We are always available if you need further clarification on these 2 separate purchases.
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I purchased a chair from you some time ago, and have been so happy with it, except that I don't know how to operate all the levers and knobs. Help! Hello, Madison S. of Madison Seating. Is your name a coincidence, or are you its namesake? :>) I'll continue on another form..... Should tell customers that you are out of a color when they order and not just send another color very bad service! Why is this company SUCH A SCAM? Just curious. what is covered under the 10 Year Warranty Exclusively with Madison Seating what is "open box" retail merchandise. Is this a used product or just one that was returned within the return period and does it have flaws what is "open box" and how do I know what problems or flaws the item has? I ordered a S size Herman Miller Aeron chair. It came in with a S size of seat but M size of backing. How can I get replacement? are all your steelcase chairs new or refurbished ? if refurbished, what is new in the chair ? Why their prices are way less than other sellers? Is this genuine?
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