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what is "open box" retail merchandise. Is this a used product or just one that was returned within the return period and does it have flaws

asked by christina k. on 10/1/17

2 Answers
Thank you for your interest in Madison Seating, currently the largest retailer in North America for brand name office chairs at the lowest prices possible!

The "Open Box Specials" featured on our website are a great way to save money on the best selling chairs on the market today. These brand name chairs are being sold for more than half off their retail value and will include free shipping!

"Open Box" simply means, the item is out of the original packaging. The chair was either, returned, refurbished, on display or has been in inventory for awhile and since been placed on a clearance.

The merchandise is in perfect working condition.

In addition, you will be provided with a 30 day money back satisfaction guarantee and 10-year Madison Seating warranty.

We are so confident that our prices are currently the lowest on the internet we are willing to not only match but beat anyone selling these item(s) at a lower cost.

Best regards,


Madison Seating
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It should be called "scratch and dent" not open box. It means that the product has damage.
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