Marcy Dog
Questions & Answers

How easy is it to get a hold of customer service at Macrydog.com?

Asked by Joseph S. on 6/14/2020

3 Answers
Christa R.9/30/2020

I had no problem getting hold with someone using mail or Instagram.
Jacob T.9/15/2020

Hello Nicole, We answer all emails and DMs in 24hours, we have a dedicated team for customer service.
Clarissa F.6/14/2020

Let's just say I sent an email about my item that wasn't receive as described last Monday and now it is the following Monday and I've still no response. This is also how long I've waited on a DM Instagram response

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