Lulus Questions & Answers

Hi Michele! Thanks for reaching out. This will depend on the item you are looking for. I suggest contacting our customer care for restocking support! We are eager to help you! Have a great day! XOXO

Hi Jane! Thanks for contacting us. Depending the item, origin and materials, your order could be subject to these fees for importing items. Be sure to check with your local post office or online for estimated rates. Have a great day!

Hello Mathilda! Here are our shipping options: Economy Shipping: $15. (estimated arrival in 9-21 business days) Standard Shipping $21 (estimated arrival in 7-15 business days) Express Shipping $39.00 (estimated arrival in 3-5 business days) For more information, please visit our website Lulus.com or email us at Love@lulus.com. Have a great day!

Hello Mathilda! Here are our shipping options: Economy Shipping: $15. (estimated arrival in 9-21 business days) Standard Shipping $21 (estimated arrival in 7-15 business days) Express Shipping $39.00 (estimated arrival in 3-5 business days) For more information, please visit our website Lulus.com or email us at Love@lulus.com. Have a great day!

Hi Andrea! Thank you so much for reaching out. Your order will be most likely subject to these charges for importing items. Your local post office should be able to provide more specifics to what customer will charge. Have a great day! XOXO

Hello Sarah! Thank you for reaching out! Here are the shipping methods we offer to your location: Economy Shipping: $15. (estimated arrival in 9-21 business days) Standard Shipping $21 (estimated arrival in 7-15 business days) Express Shipping $39.00 (estimated arrival in 3-5 business days) Have a great day! XOXO

Hello Sophie! Thank you so much for reach out. Restocking depends on the specific item. We list the dates online if we have a restock plan. If not, one may be pending or we are not reordering. You can always check back for individuals coming back as well. As of today we do not have a date for restock on this item, I am so sorry. Please give us a call or live chat and we can look up other items for you! Have a wonderful day! XOXO

Hello Sophie! Thank you so much for reach out. Restocking depends on the specific item. We list the dates online if we have a restock plan. If not, one may be pending or we are not reordering. You can always check back for individuals coming back as well. Please give us a call or live chat and we can look up these items for you! Have a wonderful day! XOXO

Hi Norma! Thank you for contacting us! This time frame depends on the specific item. Please give us a call or live chat and we can look up these items for you! Have a wonderful day! XOXO

Hello Grace! Thank you so much for reaching out. It sounds like you might have used another website. We are Lulus.com and all of our emails for confirmations are in English. I would confirm the site you ordered from and then contact their customer service from their page. Good luck! XOXO