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Lulugal Questions & Answers

534 reviews
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Here’s what consumers have asked with answers from Lulugal staff and previous consumers.

21 questions answered
19% answered in 1 day
Question:

I ordered a dress and would like to know the status of my order. .: ll1611011816112950 this is my order number given via email from lulugal

Answer:

So sorry you had to post your order status questions on this site. I ordered 2 dresses from them on Oct. 13, it's Nov. 14 and I still don't have the dresses. If you ordered online there should be an icon next to the item you ordered marked Open a Ticket. Click on it to make an inquiry regarding your order. If you paid with Paypal you should open a case with them. This company is in China and they ship very slow.

By Arlynn M.
Question:

Answer:

China

By Arlynn M.
Question:

What is your return policy for australia return address needed.

Question:

I want to return purchased 5 only 1 dress fits i do find these dresses way to small by using your sizing chart please advise return for australia

Question:

I need to return some items... what is the process?

Question:

Look this is ridiculous. i ordered this bathing suit the beging of march. for at least a week it says confirmed and paid but not shipped. what is going on? why is it taking so long to get this product. i was hoping to have it before my vacation on may 7 but it is not looking too good. please tell me when it will be shipped

Question:

How do i return in item

Question:

I need to get a return slip for an item i ordered, can u post one for me?

Question:

I sent the blouse i ordered back to china as it was too small. i want my visa card credited for this. it has been 3 weeks. if i had known it was coming from china, i never would have ordered it. if i do not get this credit on my visa, i am reporting this to the attorney general of texas. peggy camper pcamper326@hotmail.com

Question:

How do i make a return? invoice id: ll1701282258407622

Can’t see your question? Ask to get answers from the Lulugal staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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