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Lucy in the Sky Questions & Answers

625 reviews
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Here’s what consumers have asked with answers from Lucy in the Sky staff and previous consumers.

14 questions answered
0% answered in 1 day
Question:

Hi! i live in texas and ordered a dress on sunday earlier this week. would it arrive by october 26th?

Answer:

No! I ordered a dress on October 2,2019 and still not dress. Shipping was supposed to be 5 business days. I am so disappointed and will NEVER ORDER AGAIN! They have horrible customer service and cannot call because it's a bogus phone number. Chat is only option and that takes hours to even get a chat representative.

By Savannah A.
Question:

Answer:

Good Luck! I don't think you got it! Annoying, right?! Us either!

By Ni M.
Question:

Hi my daughter ordered her dress sept 19 and still has not shipped what the hell is going on?

Answer:

I ordered 9/2 and still no dress Disputing charge with credit card company now as no repsonse to emails. Terrible company!

By Beth H.
Question:

Answer:

You probably didn't get it - did you? Sorry, us either.

By Ni M.
Question:

Would anyone like to exchange lucy in the sky store credit? they refuse to give me a proper refund of $180. you can venmo me and i'll give you the acc

Question:

I placed an order sept 7th and received a partial order which i returned. i have not heard anything about the rest of my order 2977083. michele kirk

Question:

Check status on order 2909049. we haven't received any shipping confirmation, yet.

Question:

My daughter is 5' 3" and 133 lbs. do you recommend i order a small or medium in the suede talia dress? thank you.

Question:

Hi, i ordered my homecoming dress september 18th, and i need it by october 4th. will it arrive on time? i live in minnesota if that helps at all.

Question:

Hi, i wanted to ask if i am slightly bigger than the xl for thwaist would the size be too tight? is the love affair velvet dress in black adjustable

Can’t see your question? Ask to get answers from the Lucy in the Sky staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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