Loot Crate
Questions & Answers
Here’s what buyers have asked with answers from Loot Crate staff and previous consumers.
5
questions answered
0%
answered within 1 day
Question:
Why reviews are mainly negative?
Answer:
If you look at the good reviews, they are from 2014. This company has gone way down since then. Now they just take your money and never ship. I wouldn't be surprised if they go out of business soon.
By sue D., over a year old
Answer:
What ever you do, go to your bank account close it, and reopen a new one in your name, that literally seems to be the only way for you to escape their stealing scams.
Stay AWAY from them!
By Jacky H., over a year old
Answer:
Just accept the loss. It will take weeks to even get a response forom customer service and you will end up with an excuse, expense of returning what you have and will either 1) get two more wrong items after several more weeks, 2) never receive the exchange items at all or 3) get a refund if they are threatened with a PayPal claim.
By Michele M., over a year old
Answer:
Do not buy them here. It takes over a month to receive anything. What you receive will be wrong. Customer service takes weeks to respond. Dissatisfied customers are always selling Crate items on eBay. Best it get them that way.
By Michele M., over a year old
Answer:
Don't order it! Other reviewers are saying that once you cancel it auto renews automatically. Cancelling subscriptions seems to be next to impossible!
By Roddi P., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?