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How easy is it to get a hold of customer service at Living Spaces?

asked by Angela B. on 8/8/20

3 Answers

You can get connected to someone, but their wait times are generally long - even if you talk to someone initially, and likely unhelpful... most of the time my call was dropped around 20 minutes and then I would have to call back and explain things to someone else again, only to be put on hold again, or told that another department or a manager had to approve something and I would "be contacted", which never worked out. I even attempted a Sales Manager Escalation twice, and no one contacted me with that either.

Helpful (0)

Unnecessarily hard to check on order status. Phone wait time is about 40 minutes. I have to go in person to get updates, which doesn't even work by the way.

Helpful (0)

I waited 45 minutes to reach someone in customer service that provided 0 help.

Helpful (0)

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