I'm not a employee of listia, but what they wrote back to you was not crap. It's truth. The credit rate before they capped it was going up and down due to greedy sellers. I'm a big seller on listia and I make around 65 million in credits each month. I ship over 3 grand a month in items. -- and yes I'm a listia veteran. You said 99% would say they agree with you, but I don't agree with you and tons of sellers would not agree with you. Only 1% would agree with you, the rest want to make money. Listia is about making money! I'll be happy to go down the river with them on what they have done.