So I recently got a C-pap machine for my husband. We recieved it after 3 weeks of me calling the office. We get the machine and learn how to use the machine and leave the office. Starting on Sunday we start getting calls that we have to pay our bill asap. However we never recieved a bill. I will more than happy pay what is owed in a timely manner to the best of our abiltiy however is it common practice to get harrassed even before we get a bill?

Question

So I recently got a C-pap machine for my husband.  We recieved it after 3 weeks of me calling the office.  We get the machine and learn how to use the machine and leave the office.  Starting on Sunday we start getting calls that we have to pay our bill asap.  However we never recieved a bill.  I will more than happy pay what is owed in a timely manner to the best of our abiltiy however is it common practice to get harrassed even before we get a bill?

Angela S. · Accepted Answer

Medicare pays 80%. If the patient does not have a secondary insurance then they are responsible for the other 20%. Normally with a cpap its a 1e month rent to own. It converts to purchase after that. Also, if the medicare deductible hasnt been met you could get a bill for that.

Mary A. · Answer

Isnt medicare supposed to cover that?

Paula P. · Answer

Sounds familiar to me. I paid for my neb. Machine in full didn't receive a bill for months. Now I suppose to have signed a contract for a 10 month contract. However I did not. They WILL NOT send me the copy of the contract. I have my contract that was not sighed because it was a retail one time payment. PLEASE people no not do business with these people. I will gladly pay the bill when I get the contract.

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