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How easy is it to get a hold of customer service at Lima Beads?

asked by Eric H. on 7/19/19

5 Answers
Very easy by either email or telephone! Someone will always get back to you and help you with whatever issue you have! They are professional, and kind!
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You can message customer service right on the website and they answer very fast - usually within 1 day.
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Very easy, communication is thru email and I have always received a response within hours.
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I have only had to contact Lima's Customer Service twice in all the years I have been buying from them. When I did contact them I heard back right away, and the problem was taken care of in a timely fashion. They also kept in touch with me until my replacement arrived.
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Not too easy. Their email service answers in about 3 days.
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