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asked by on 5/5/20
It is impossible. They're only reply to emails is automated and they do not respond after that. They do not answer the phone number posted on the site.
Agree, its all automated so you better like what you purchase or you may have a difficult time returning/exchanging. Maybe thats their intention?
As you say they are quite responsive to emails it normally takes them 24-48 hours to reply which isn't too bad however they are automated replies so it's unhelpful. You might as well speak to a brick wall.
