Here’s what consumers have asked with answers from LilySilk staff and previous consumers.
The company is real but I have my doubts about the silk, compared to other silk I own it's not even close.
I purchased 1 blouse, first time buyer, and found the quality to be less than acceptable: thin, smells of chemicals, and cut short in the front (I'm 5.7,138, fit build). I find Banana Republic has far better quality silk than this place. I wouldn't pay LilySilk prices for their products.
It is impossible. They're only reply to emails is automated and they do not respond after that. They do not answer the phone number posted on the site.