Lilicloth Questions & Answers

Question 1

Question:

I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf

Answer · 2021-02-21T12:47Z

Answer:

Sorry for your unsatisfied. The order number you sent cannot be located in our website. Could you tell us your correct order number so that we can check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question 2

Question:

Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking. Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking.

Answer · 2021-02-08T10:39Z

Plus size means the items has more larger size can be chosen, it does not mean the size is larger than normal. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Question 3

Question:

Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you

Answer · 2021-02-04T05:16Z

Sorry for all inconvenience. The return instruction was sent by email. Pls check it later.

Question 4

Question:

I'm not sure about the sizing? I'm not sure about the sizing?

Answer · 2021-01-18T12:52Z

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Question 5

Question:

Where is this business?

Answer · 2021-01-07T01:58Z

We are located in China. Have a nice day! Best regards, Lilicloth

Question 6

Question:

Cont. basically i want to know where i can find the page to order these free items, and why is it not anywhere on the check out

Answer · 2020-12-15T12:43Z

Sorry for all inconvenience. We will try our best to improve it. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. Pls noted that the free item only can be hair band, bracelet, scarf, earrings or panty randomly. If you mentioned buy five get 6th free, you need to add six items to cart. The bundle discount of the free item will be applied to entire order (except for final/flash sale item). That is to say each item will be discounted. Hope for your understanding. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Question 7

Question:

After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free. After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free.

Answer · 2020-12-15T12:45Z

Order over $99USD can get free item. Pls noted that the free item only can be hair band, bracelet, scarf, earrings or panty randomly. If you mentioned buy five get 6th free, you need to add six items with regular price to cart. The bundle discount of the free item will be applied to entire order (except for final/flash sale item). That is to say each item will be discounted. Hope for your understanding. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Question 8

Question:

Do you have to order by internet or is there phone service?

Answer · 2020-12-15T12:44Z

Thanks for asking. We have to order by internet. We did not offer phone service. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Question 9

Question:

Are prices in canadian funds Are prices in canadian funds

Answer · 2020-11-23T12:57Z

Thanks for asking. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. You can choose CAD currency at the left corner. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

Lilicloth Questions & Answers

I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf

Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking. Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking.

Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you

I'm not sure about the sizing? I'm not sure about the sizing?

Where is this business?

Cont. basically i want to know where i can find the page to order these free items, and why is it not anywhere on the check out

After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free. After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free.

Do you have to order by internet or is there phone service?

Are prices in canadian funds Are prices in canadian funds

I purchased a shirt, #hbkqd00794874 and a shirt was supposed to be medium but a large size was sent instead. is it possible to exchange for the correc

Can’t see your question? Ask to get answers from the Lilicloth staff and other customers.

Lilicloth Questions & Answers

I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf I placed my 1st & only order(2 items) way back on 12/14/20. one item was shipped on 1/2/21, which i did receive. oder# hbkqd00b0148, sku# shbja78a4bf

Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking. Do you cater more to the plus sizes? i notice a small is still fairly big, that's why i'm asking.

Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you Items that i want to return just mot m'y type. 2x. sh2r1a63f869 2x. sh5df82c1585 shb7510d1705. thank you

I'm not sure about the sizing? I'm not sure about the sizing?

Where is this business? Where is this business?

Cont. basically i want to know where i can find the page to order these free items, and why is it not anywhere on the check out Cont. basically i want to know where i can find the page to order these free items, and why is it not anywhere on the check out

After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free. After purchasing six items, you get the sixth one free. also on a few items that i purchased it says with this this item i can purchase one for free.

Do you have to order by internet or is there phone service? Do you have to order by internet or is there phone service?

Are prices in canadian funds Are prices in canadian funds

I purchased a shirt, #hbkqd00794874 and a shirt was supposed to be medium but a large size was sent instead. is it possible to exchange for the correc

Can’t see your question? Ask to get answers from the Lilicloth staff and other customers.

Where is this business?

Cont. basically i want to know where i can find the page to order these free items, and why is it not anywhere on the check out

Do you have to order by internet or is there phone service?