Lilicloth FAQ | Sitejabber

Question:

I ordered a shirt back in mid march and still have not received it. where is it? gt-rymo@comcast.net

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. Nothing can be located via your email address. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do? Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do?

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

What is your return address so i can make a return What is your return address so i can make a return

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. We accept return on products，except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. You can check the return policy here: https :// lilicloth. Com/information/Return%20Policy If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

Donot understand return policy Donot understand return policy

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. We accept return on products，except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. You can check the return policy here: https :// lilicloth. Com/information/Return%20Policy If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. We accept return on products，except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. You can check the return policy here: https :// lilicloth. Com/information/Return%20Policy If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

Is this retailer in china! are all sizes too small for americans? Is this retailer in china! are all sizes too small for americans?

Answer:

Thanks for asking. We are located in China. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. Each item has their own corresponding size and different garment might use different tag/label size (S, M, L, XL，etc) at our website. You can click size icon or SIZE GUIDE on the item web-page. It will show specific measurements for each size and their own corresponding size. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products? Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products?

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

Answer:

Which item you mentioned? Could u pls send us the link of the item so that I can check? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

Answer:

Which item you mentioned? Could u pls send us the link of the item so that I can check? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Question:

How do you find a way to track your order? How do you find a way to track your order?

Answer:

You can click the link to fill with valid information to track it: https://lilicloth.com/order-query If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l., over a year old

Lilicloth Questions & Answers

I ordered a shirt back in mid march and still have not received it. where is it? gt-rymo@comcast.net

Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do? Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do?

What is your return address so i can make a return What is your return address so i can make a return

Donot understand return policy Donot understand return policy

Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions

Is this retailer in china! are all sizes too small for americans? Is this retailer in china! are all sizes too small for americans?

Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products? Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products?

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

How do you find a way to track your order? How do you find a way to track your order?

Can’t see your question? Ask to get answers from the Lilicloth staff and other customers.

Lilicloth Questions & Answers

I ordered a shirt back in mid march and still have not received it. where is it? gt-rymo@comcast.net I ordered a shirt back in mid march and still have not received it. where is it? gt-rymo@comcast.net

Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do? Lilicloth could not fill my order because items were not available. i have paid for them. lilicloth is not responding to my emails? what do i do?

What is your return address so i can make a return What is your return address so i can make a return

Donot understand return policy Donot understand return policy

Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions Wish to make a return much too large-how do i make a return-please make your answer clear as i am 91 years old-i cannot understand your instructions

Is this retailer in china! are all sizes too small for americans? Is this retailer in china! are all sizes too small for americans?

Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products? Dear lilicloth, i want my money back. stop giving the turn around. how do i go about returning products?

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

How tall are these models? i'm 5 ft 1 in. how long are these tops going to be? How tall are these models? i'm 5 ft 1 in. how long are these tops going to be?

How do you find a way to track your order? How do you find a way to track your order?

Can’t see your question? Ask to get answers from the Lilicloth staff and other customers.

I ordered a shirt back in mid march and still have not received it. where is it? gt-rymo@comcast.net