Where is the company located?

asked by Darcy M. on 12/29/20

2 Answers
Thumbnail of user laih3

We are located in China.

Have a nice day!

Best regards,
Lilicloth

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Thumbnail of user glenng188

Guangzhou, China.
An actual example of what happens when you wish to return something - (Likely the return cost will far exceed any refund, provided you ever receive it.)

Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

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