Hi Emily,
Our goal is to digitize your memories at the highest quality possible. This requires the use of a variety of scanners and equipment for all the photos, slides, and negatives we handle on a daily basis. Some photos tend to be more finicky than others and may require multiple pieces of equipment. For these reasons, and because we want to make our processes as efficient as possible, we cannot guarantee that our team will be able to keep your photos in the order you have sent them as they will need to removed from the albums.

However, all of our photos are transferred into jpeg format and are editable on your computer. That means you'll be able to reorganize and arrange your memories exactly how you would like them on your computer. And you can use any photo storage program (e.g., Google Photos, iPhoto, etc.).