Lazada
Questions & Answers
Here’s what buyers have asked with answers from Lazada staff and previous consumers.
52
questions answered
0%
answered within 1 day
Answer:
Hi Juvy R. Please be advised that we do have a delivery timeframe of 2-3 Calendar days within Metro Manila, 3-5 calendar days for Luzon areas and 5-7 Calendar days for Visayas and Mindanao area. Also, for items coming from abroad, there will be an additional 20-30 Calendar days. Kindly take note that there are items that have an additional 15 days on top of the said timeframe. These items are shipped via sea like items such as powerbanks, selected electronics, liquid exceeding 100ml and items with containing such chemicals. You may click this link http://bit.ly/2lia7AZ to know more about shipping and delivery. Thank you!
By Lazada P., over a year old
Answer:
Hi Ernie H., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your contact details and the best time to call you?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!
By Lazada P., over a year old
Answer:
Hi Sara A. We understand your frustration about the previous purchased you have made in Lazada. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!
By Lazada P., over a year old
Answer:
Hi Alice d., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!
By Lazada P., over a year old
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