logo

Lazada
Questions & Answers

1,610 reviews

Here’s what buyers have asked with answers from Lazada staff and previous consumers.

52
questions answered
0%
answered within 1 day
Question:

Ordered an item n paid w/ credit card. It's already 1week past d delivery time. IWant to cancel order bt unavailable anymre. What can I do to cancel?

Question:

Good day! i just wanted to ask that why, when I print my shipping label the price for COD don't appear? Will you please help me? Thank you very much

Question:

What can i do to cancel my order and its already shipped?

Question:

Yung enorder ko sa hindi tugma sa enorder ko na item, may kulang pa. Ngayon nag message ako sa customer service hindi naman nag re reply.

Question:

How can I chat with a live Lazada agent?

Question:

Why i haven't yet receive any updates in my order the last time i checked it was already packed

Question:

Can I order from US using my debit card?

Question:

My order was not delivered nearly a month now. lazada says its with the courier , courier said it with the seller, seller said its with lazada

Question:

Where is my order, do they have an email address, or phone number

Question:

Where is my order

Have a question?
Ask to get answers from the Lazada staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?