Lance Tactical
Questions & Answers

Impossible. I have been trying for over a month and have yet to receive a response.

I didn't need to reach customer service. They emailed me updates and I tracked my order.

They do not respond at all. I have tried to contact them several times through their support email in the last 2 weeks and have received nothing.

Impossible. Only email is provided which is never read I guess

As you would climb Yosemite with your bare hands for the first time during winter.

Impossible. They have canned email response that they'll respond in 24hours but state that they're 'busy'. It is not a personalized response.

No, It is impossible. They only provide an email and no other contact information.