Is the Micro-USB female charging connector on the K-Bone unusually deep? I can't get any male charging plug inserted far enough to charge reliably. Thank you.

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asked by Dan D. on 5/19/17

1 Answer

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Cindy J. [KOAR Rep] · Answer 1 · 2017-06-20T01:20Z

Cindy J. [KOAR Rep]

on 6/20/17

The depth of our micro USB port is about the same depth like every other device, please try to use the USB cable included in the product accessories.

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