Hi. I purchased a Kate Spade zip wallet and love it, but the "D" ring that holds the zipper pull has broken. Can I get a replacement part?

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Hi. I purchased a Kate Spade zip wallet and love it, but the "D" ring that holds the zipper pull has broken. Can I get a replacement part?

asked by Renee M. on 12/4/18

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Michael M. · Answer 1 · 2019-12-23T06:18Z

Michael M.

on 12/23/19

Good luck with that! Once they make a sale that's it. Good luck getting in touch with a person. The brick and mortar store maybe easier to deal with, but the website is the worst. Don't do business with these guys online

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