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How easy is it to get a hold of customer service at Joyfolie?
asked by Deborah Y. on 1/31/19
8 Answers
I was in touch with CS and they responded within 5 seconds of sending an email. Super easy to contact and receive a quick response not animated either but a live person responding quickly!!
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VERY EASY!!! I needed to get ahold of them, I sent an email and received a same day response and quick correspondence with the same person via email who QUICKLY solved my issue.
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Extremely easy. You send them an email and they respond within a couple of hours :)
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24-48 Hrs. Full response and solution with the first email they send.
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When I was sent the wrong order... like I actually received someone else's order and invoice ...I emailed them and had av response and resolution within 1 hour. It was super fast! Mistakes are made but this company was excellent@ correcting it!
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Always super quick. Usually within 1- 10 minutes.
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Always super quick responses from anywhere from 1 second to 15 minutes.
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Impossible because they blocked all communication with me and do that to anybody that has a problem with an order.
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