Jewlr
Questions & Answers
I would like to know what the terms are for your return policy? I have read several reviews that the jewelry turned their finger a different color. Also it seems that people have had stones fall out and it doesn't appear that you have answered the questions. I am looking for a mothers ring, but if your policy doesn't back your product, then I don't believe I want to order anything from your company.
Asked by Lori B. on 4/25/2017
1 Answer
Julia A.4/26/2017
Hi Lori!
Thank you very much for reaching out to us. All of our jewelry goes through vigorous quality control before it leaves our facility, so we are confident that our customers are receiving high quality products. Customer satisfaction is extremely important to us, which is why we offer a 99-day return policy on items in new/unworn condition as states on our website here: https://www.jewlr.com/info/return_policy. Each item you purchase also comes with one-year warranty which you can read more about on our website here: https://www.jewlr.com/info/warranty_information.
Feel free to give us a call anytime Monday-Friday 9AM to 5:30PM ET if you have any further inquiries.
Thank you!
Thank you very much for reaching out to us. All of our jewelry goes through vigorous quality control before it leaves our facility, so we are confident that our customers are receiving high quality products. Customer satisfaction is extremely important to us, which is why we offer a 99-day return policy on items in new/unworn condition as states on our website here: https://www.jewlr.com/info/return_policy. Each item you purchase also comes with one-year warranty which you can read more about on our website here: https://www.jewlr.com/info/warranty_information.
Feel free to give us a call anytime Monday-Friday 9AM to 5:30PM ET if you have any further inquiries.
Thank you!
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