JC Penney Questions & Answers

Here’s what consumers have asked with answers from JC Penney staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

I have been watching an item to use for christmas. today it appears on the black friday ad $3.00 mire. help me understand. sellerssharon229@gmail.co

Question:

When will i be notified about a jc penney credit card i applied for on 05/29/2023?

Question:

Hii i was just wondering if we get a notification on when an item has shipped from the manufacturer? thank you !

Question:

Why is your shipping slow $#*!ing slow i ordered an item on 11/26/18 not processed till 11/30/18 say it will deliver 12/05/18

Question:

Has anyone ever been asked by an online merchant to send photos of government ids after payment cleared, to release your belongings for shipping?

Question:

Hello. i did not receive my package

Question:

Is it a good idea to purchase the appliance extended warranty j.c. penney offers? Is it a good idea to purchase the appliance extended warranty j.c. penney offers?

Answer:

No. A waste of your money. The original warranty will suffice.

By Nancy V. on 5/9/24

See more answers (2)

Question:

What kind of people do you think you have working as customer service reps? i can see now why you are going out of business. have fun on unemployment

Question:

Jcpenney has the worst customer service. if you ever have a problem with your order (and trust me, you will) - wait times are over an hour!

Question:

Why does jc penny increase price on merchandise then state 50% off sale.?to me that is a big rip off.

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