I have a new message but whenever i try to open it i don't see the person who sent me the new message, why is that and how to resolve it?

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I have a new message but whenever i try to open it i don't see the person who sent me the new message, why is that and how to resolve it?

asked by Shreya D. on 12/17/20

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Alexis P. · Answer 1 · 2022-03-07T01:48Z

Alexis P.

on 3/7/22

Usually what's happened is that the person who sent the message has either deleted their account (or, very occasionally, had their account suspended) in the time between them sending the message and you reading it. There's nothing you can do about it unless they create a new account and choose to message you again.

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