I completely understand your concern as well. IHerb is a US company who sends it products all over the world. Unfortunately some customers are not familiar with International Shipping and they get surprised when their customs office asks them to pay import duties and taxes. These fees are completely out of iHerb's control and we do not profit from them. Also, we have different shipping methods, some that are express and are quick to deliver but cost more money and others that are more reasonably priced, but take longer to be delivered. If you would like to give me the destination country I gave give more specific information about the shipping methods and delivery times available to you to help you make an informed decision.

They are a big cheaters. Iherb wants me to pay 555.55$ for customs which is bigger than the order cost 402.31$. The refuse to refund untill i pay 305$. They are fraudsters.

Im about to sue them. Theyre site is fraudulent as it uses a UK prefix to misrepresent where the goods are being shipped from. Interestingly in research prior to issuing the court process i found US sites who ship in UK with no customs charges. The site is hosted on google ads and i am suing them also.

What no one seems to realise is that customs duty and taxes are absolutely nothing to do with the seller, and are imposed by your own government when you import items. In the Uk, HMRC charges VAT on anything over £15 and customs duty on anything over £135. The carrier will also charge a fee for collecting the charges. Every one seems to be blaming iHerb, and I can't believe so many people have no idea that you have to pay customs duty to your own government when you import items. Customs duty is nothing to do with iHerb, or any other company you buy from. I buy from them regularly, keep my orders below £15, and have never had to pay a penny.