iCanvasArt Questions & Answers

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Here’s what consumers have asked with answers from iCanvasArt staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

Ps if like me you have a 'linkifier' browser extension which turns all urls into hotlinks, the ones above won't work. sorry about that, i just found out. it's to do with the punctuation, and we aren't allowed to edit forum posts so i can't correct the error. you need to cut and paste into your browser bar if you want to check them out for yourself.

Answer:

I emailed them about a custom art print and they said they are willing to do one for me with no extra charges and for the same price as they sell their stock art pieces. Good to know. Cant wait until it arrives. Ordered a family photo from them.

By Pamela D.
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Question:

I was wondering what shipping company you used? i have had bad experiences shipping art in the past and am now always extra careful.

Answer:

Hi Olivia, Thanks for your question! The shipping company we use for US purchases is UPS Ground. We use DHL for international orders. If there is anything else you need please let me know at support@icanvas.com Thanks again! ICanvas Customer Service

By Justin G.,
Question:

What does gallery wrapped mean? can it be ready to hang?

Answer:

Hi Vicki, Thank you for your question! Gallery wrap is a method of stretching an artist's canvas so that the canvas wraps around the sides of the stretcher bar or strainer bars and is secured to the back of the wooden frame. That also means that since it is wrapped on a wooden frame it is ready to hang. When you order from our site, we include the hanging kit as well. If there is anything else you need please let me know at support@icanvas.com Thanks again! ICanvas Customer Service

By Justin G.,
Question:

I am looking for a very large 120 inch plus canvas print and need to know if others have bought that size and did it look good. i know some printers use different machines for the smaller prints and so it is hard to tell if they can really pull off a larger size.

Answer:

Hi Linda, Thank you for your question! We can print in really large formats. It really comes down to the size of the original image file. The larger the better. If you would like to email us the image so we can check, or if you have any other questions please just contact us Sales@iCanvas.com and let us know the size you were thinking.

By Justin G.,

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Typical questions asked:
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