Hubzu
Questions & Answers

Hi, Please contact our customer care team at 855-882-1314 so that they will be able to assist you better. Thanks

Hi, Please contact our customer care team at 855-882-1314 so that they will be able to assist you better. Thanks

Hi, Thank you for your question. Hubzu strives to exceed the customer's expectation by delivering the best service possible to every one of our customers. We also maintain a A+ rating with the BBB. However, Hubzu can receive negative reviews when we do not meet the expectation of the customer. In those instances, we promptly respond and work with the customer throughout their interaction with us. We welcome the opportunity to discuss any concerns that you have with you so feel free to email us at customeradvocacyteam@altisource.com. Thanks Altisource Customer Advocacy Team

Hi, Please contact our customer care team at 855-882-1314 so that they will be able to assist you better. Thanks

Hi, Please contact our customer care team at 855-882-1314 so that they will be able to assist you better. Thanks

Hi, Please contact our customer care team at 855-882-1314 so that they will be able to assist you better. Thanks

Hi, A reserve is the price set by the seller indicating the lowest price the seller might accept for a property. The Seller's reserve is not disclosed during the auction and once reserve is met, bidding continues through the end on the bidding period. At the end of the auction, all bids and bid components such as financing type and requested closing date are subject for the seller's approval. The seller is not obligated to accept a bid and reserves the right to refuse a bid even if the reserve price is met. To learn more about the reserve and bidding process, you may visit our FAQs at https://www.hubzu.com/portal/support. Thanks Altisource Customer Advocacy Team

DON'T THIS IS A SCAM SITE! YOU WILL LOOSE YOUR HOME AND ALL YOUR MONEY

Hi Clifford, We appreciate your interest on Hubzu. We also apologize for the late response. The starting bid amount is set by the seller prior to the auction period. This is normally a percentage, but definitely lower than the seller's reserve price. The reserve is the undisclosed amount that seller has in mind to sell the property for. It is not shown to bidders but it will be indicated on the property page if the reserve is met. Please keep in mind that the bid amount that can be submitted online may not be lower than what is currently indicated on the listing whether it is the "starting bid amount" or the "current highest bid amount". Should you need further assistance or need more information regarding auctions and how it works, please don't hesitate to contact us at customeradvocacyteam@altisource.com with your contact information and specific property details or Hubzu Customer Care at 855-882-1314. We thank you for the opportunity to respond to your concerns and hope to meet your expectations in the future. Thanks, Altisource Customer Advocacy Team