HotSJet Questions & Answers

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Here’s what consumers have asked with answers from HotSJet staff and previous consumers.

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Question:

Received shoes today but they are too small. what is the return procedure? Received shoes today but they are too small. what is the return procedure?

Answer:

Where they to small as the shoes ran small than normal? Or they sent you the wrong size?

By Lesli B. over a year old

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Question:

Is ordering from hotsjet reliable or not? i really want a few pairs of new shoes but idk if these shoes are fake or not and if the site is a scam. help! Is ordering from hotsjet reliable or not? i really want a few pairs of new shoes but idk if these shoes are fake or not and if the site is a scam. help!

Answer:

Hm, it's not a scam but the authenticity of the shoes is unknow to me. I know one sign that kind of told me that they were fake was there is usually a hole under the sole in real nikes and their wasn't one in the pair of shoes I got.

By Ash M. over a year old

Question:

What is the return procedure? What is the return procedure?

Answer:

To return the shoes back to HotsJet.Com it's going to cost $40 to ship them back to China. They recommend that you keep them and give them to a friend or a family memeber. On your next purchase just email them that the shoes were too small or too big and the will give you $10 off your next purchase. Hope that helps.

By Ash M. over a year old

Question:

I ordered the nike roshe white speckled shoes from hotsjet.com and paid $65.98 (including shipping) but my bank statement says i was charged $72.14... they did not notify me prior to my order that it would be an extra $7 or so. my bank statement also says i was charged that price to a bookstore called friends with shop in beijing china... uh what? did anyone else get this as well when ordering from here? my bank sent me a fraud protection e-mail to ask if i actually ordered something from a bookstore in china... i thought i was ordering from a shoe factory?

Question:

Why did i get a tracking number but it says it's pending?! Why did i get a tracking number but it says it's pending?!

Answer:

I'm not sure. Maybe the order didn't go through? You can contact them @globalsharetrade@gmail.com They usually respond back with in a couple of hours.

By Ash M. over a year old

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HotSJet Questions & Answers

Received shoes today but they are too small. what is the return procedure? Received shoes today but they are too small. what is the return procedure?

What is the return procedure? What is the return procedure?

Why did i get a tracking number but it says it's pending?! Why did i get a tracking number but it says it's pending?!

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